Introducing Convenient Billing Notifications for HaysMed and PVCH Patients

At HaysMed and PVCH, we’re dedicated to continually improving your patient experience through enhanced communication and service options. This month, we are pleased to introduce a new billing notification system designed to streamline how you receive and manage your billing information.

This system features an innovative call service that automatically contacts patients to notify them of new bills and provides essential payment details. Our goal is to offer timely, convenient access to your billing information, ensuring you’re always up to date.

Recognizing our patients’ diverse preferences, we’ve also expanded the methods through which you can receive these statement notifications. Beyond the traditional paper notices, you now have the option to get notifications via email or text messages. This digital approach not only speeds up the process but is also eco-friendly and enhances accessibility. You can update your preferences for receiving these notifications through your online payment webpage- haysmed.com/online-bill-pay/ or pawneevalleyhospital.com/online-bill-pay/.

This change allows you the flexibility to choose your preferred notification method, ensuring you receive your billing information in the way that works best for you. Initially, you will receive an email and text notification; if unopened after a few days, we will send a paper version. Upon receiving the first email, you will also have the option to opt out of digital communications if desired.

Please note that final statements are only issued through postal mail.

We believe these new features will significantly enhance your interaction with HaysMed and PVCH, making it easier to manage your billing needs. Thank you for trusting us with your healthcare and stay tuned for further updates.

For assistance, please get in touch with our support team at 785-623-5100. We are here to help!